BIGEYE Productions  
 
 
 
 
 
 

 

Services

BIGEYE Productions Website HostingBigeye Productions offers full service, cost efficient and reliable hosting services.

Bigeye has a package for every business large or small with hosting packages including email beginning at less than $50 per month.  Bigeye Productions has been hosting websites and email for our customers since 1996, we have experience you can trust at a cost you can afford.

Our Hosting Services Include:

  • Domain Registration and Hosting
  • Immediate and Live Phone Support
  • 1-877 Customer Service Contact
  • Email Hosting, Setup and Management
  • Anti-Spam and Anti-Virus Solutions
  • Ecommerce Website Hosting
  • Data Backup and Restoration Services

Contact Bigeye Productions to learn more about our Hosting Services
1-877-877-9966

 

Burden Free Gift Card Program – Cards Load At Your Point Of Sale.

BIGEYE Productions Digital Gift CardsWithout question, one of the best opportunities often overlooked by retailers are Digital Gift Cards.  Gone should be the days of paper gift certificates which were not only a nightmare to administer and issue, but also did not allow for the marketing opportunities that Digital Gift Cards afford a retailer.  Digital Gift Cards look smart, boost corporate image, and best of all they are simple to issue.

According to a Value Link Study performed by FirstData Corporation, the average purchase lift for a gift card related purchase is 30%, which means if a consumer receives a $50 Gift Card, they will actually spend $65 in store.  Even better is the fact that 55% of consumers spend between 30% and 60% more than the face value of the Gift Card

BIGEYE Productions Digital Gift CardsThe greatest value Digital Gift cards is actually in their marketing power OUTSIDE of your store system.  Pre-loading Gift Cards with $25 for local area realtors to give to clients new to your service area is a fantastic way of promoting your decorating business, compare this to the effectiveness of print advertising for finding new clients and the power of the technology becomes obvious.  Gift Cards work well for charity requests, radio on-air giveaways, & customer service problem resolution as well.  Gift Cards can be reloaded and reused and are great ways to keep merchandise credit dollars in your store, rather than simply refunding cash.

Digital Gift Cards:

  • Drive Traffic To Your Store
  • Increase Sales & Customer Satisfaction
  • 55% of Consumers Spend 30% to 60% Over Gift Card Value
  • Easy to Account For Through Your Point of Sale
  • No Hassle – Cards Load At Your Point of Sale

Contact Bigeye Productions About Digital Gift Cards
1-877-877-9966

Truly understanding the customer experience in your retail stores has always been a challenging process.  Mystery shoppers and comment cards provide some data, but both fail to give your managers truly meaningful customer insight.  Many organizations let their managers figure it out themselves somehow.  Are your managers hearing the truth about customer satisfaction in their daily experience in the stores?  You may want to think carefully about that; the future of your company depends on it.

Online customer satisfaction research measures the customer experience in your retail stores and provides that data to every member of your management team.  For over 60 dimensions of store performance, this research provides clear, easy to use customer satisfaction information in a real-time report accessible on the Internet.  With this information you can have crystal-clear visibility of the customer experience in each store and your managers can take action to fix problems as they arise.  Customer research helps you focus every level of your organization on the customer; that means greater loyalty and stronger sales.

So how does it work?  Customers receive a survey invitation attached to their sales invoices.  The invitation asks them to visit a website, enter their pass code and complete the survey over the Internet.  When the survey is complete, customers print an online coupon that can be used on their next store visit.  The incentive coupon gives customers a great reason to visit the store again.

How do you benefit?  The data collected from these surveys provides VERY powerful insight into your customers’ experiences.  In addition, there are open-ended questions that allow customers to give their thoughts on your stores in their own words.  This is top of mind, unfiltered feedback, and this is where some real customer insight gems can be found.  Over time you can receive open-ended responses about staff effectiveness, store appearance, price for value issues and the shopping experience.  Regardless of the subject, this information allows you to take action in your stores in direct response to your customers’ needs. 

Careful attention to your customers is critical to meeting your sales goals and generating even greater loyalty.  In fact, listening to your customers can transform the way you do business; it’s a matter of listening and taking the appropriate actions to meet your customers’ needs better than any of your competitors.  Online customer research increases your profits and transforms your organization.

Contact Bigeye Productions About Online Customer Surveys
1-877-877-9966